Learning a New Language: How IT Professionals Need to Learn to Understand Business

By Tom Chan and J. Stephanie Collins.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Information technologists today are faced with the challenge of becoming better corporate communicators. As the contemporary trend of business and IT alignment continues, executives must strive to get IT and business management on the same team. An engineering graduate is expected to be both competent and professional. Yet, a modern IT professional must also possess strategic thinking capabilities, with the ability to connect with businesses and nontechnical persons. Disconnects between IT and business are often accepted as a part of working relationship within any organization. Much of this disconnect can be attributed to the languages that the two use, and the underlying concepts that they understand. While an IT curriculum has placed great emphasis in the “how to do” detail and technical aspects of businesses, the real challenge confronting today’s IT engineer is an understanding of the “what to do” of businesses, the big picture and strategic aspects mindset of a nontechnical business manager.

Keywords: Business Management, Communication, Information Technology, Technology in Community

International Journal of Technology, Knowledge and Society, Volume 9, Issue 3, pp.85-91. Article: Print (Spiral Bound). Article: Electronic (PDF File; 426.921KB).

Dr. Tom Chan

Professor, Computer Information Technology, School of Business, Southern New Hampshire University, Manchester, New Hampshire, USA

Tom S. Chan is a Professor at the Computer Information Technology Department, Southern New Hampshire University at Manchester, New Hampshire, U.S.A. He holds a Ed.D. from Texas Tech University, and M.S.C.S. from the University of Southern California. Prior to SNHU, he was an Assistant Professor at Marist College, and as worked as project manager and software engineer specialized in communication network at Citibank. He has published works in the area of Instructional Design, Distance Learning, Technology Adaptation & Diffusion, Information Security and Mobile Technology.

Dr. J. Stephanie Collins

Professor of Information Technology, School of Business, Southern New Hampshire University, Manchester, NH, USA

Professor of Information Technology, Southern New Hampshire University, U.S.A.


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