Multiagent Systems as a Team Member

By John Robert Turner.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

With the increasing complex business environment that organizations have to operate in today, teams are being utilized to complete complex tasks. Teams are capable of completing complex tasks that no one individual can achieve. Effective team decision-making requires team members to discuss new information (unshared knowledge) and to consider this new information along with existing information (shared knowledge). Research has shown that shared knowledge is favored over unshared knowledge during team discussions. One method of transferring unshared knowledge to shared knowledge is to take advantage of new multiagent systems that are designed to support teams. Multiagent systems are capable of filtering information without the bias toward shared information over unshared information. This paper takes a theoretical approach supporting the use of multiagent systems as a means to increase the effectiveness of team decision-making processes by better capturing shared and unshared information.

Keywords: Multiagent Systems, Teams, Shared/unshared Knowledge

International Journal of Technology, Knowledge and Society, Volume 9, Issue 1, pp.73-90. Article: Print (Spiral Bound). Article: Electronic (PDF File; 677.080KB).

John Robert Turner

Doctoral Student, College of Information, The University of North Texas, Tyler, TX, USA

John R. Turner is a doctoral student at the University of North Texas in the applied technology and performance improvement (ATPI) program. He started his career in mechanical engineering where he was employed for 15 years. After leaving the engineering service industry, he completed a second bachelor’s degree in psychology followed by a master’s degree in human resource development. As a doctoral student his research interests are in teams, team cognition, knowledge management, and performance improvement. He has published articles in Performance Improvement Journal.


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