The Impact of Wireless Technology on Healthcare Quality Improvement

By Jeffrey P. Harrison and Joseph Lai.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Wireless technology in support of Clinical Information Systems provides an indispensable service to healthcare delivery. Data shows that the need for these systems is growing to meet technological and workload demands. Additionally, wireless technology provides the system infrastructure necessary to support clinical healthcare information systems such as Computerized Physician Order Entry systems and the Electronic Medical Record.
The use of wireless technology allows providers to adapt to the changing healthcare environment by reducing medical errors and increasing time for patient interaction. Advancements such as wireless capsule endoscopy provide innovative solutions to patient treatment. Such technological developments do not come without newfound risks. Among the biggest liabilities providers face in building a wireless strategy is information security and the incompatibility of older legacy health information systems. While the benefits of a wireless infrastructure may be significant, it is critical that hospital executives consider the enormous financial cost and implementation problems when creating a robust wireless infrastructure.
Our research shows that U.S. hospitals are actively involved in wireless systems planning. Specifically, our data show that by 2009 wireless LANs were installed in 1,282 health systems with 350 indicating expansion of their wireless network. An additional 40 health systems have contracted to be first time adopters of wireless technology. This increasing investment in wireless networks helps provide state-of-the-art health information technology which enhances the clinical care process.

Keywords: Wireless Local Area Networks, Health Information Technology, Wireless Technology and Healthcare Quality

International Journal of Technology, Knowledge and Society, Volume 7, Issue 2, pp.61-76. Article: Print (Spiral Bound). Article: Electronic (PDF File; 777.050KB).

Dr. Jeffrey P. Harrison

Associate Professor, Department of Public Health, University of North Florida, Jacksonville, Florida, USA

Jeffrey P Harrison, Ph.D., MBA, MHA, FACHE, received a Master’s in Business Administration from the College of William and Mary, a Master’s in Health Administration and a PhD in Health Services Organization and Research from Virginia Commonwealth University. Jeff is on the faculty of the University of North Florida where he teaches Healthcare Finance, Health Information Technology and Strategic Planning. Prior to teaching he had over twenty-five years experience in medical group management, hospital leadership and health systems planning. He has published 33 professional articles and book chapters including 7 articles on health information technology. Jeff has provided professional development seminars to thousands of healthcare executives. His areas of expertise include: “Disaster Planning”, “Management of Change,” “Healthcare Technology” and “Corporate Compliance.” Jeff is the Principal Investigator on a funded research grant titled The Effect of the Prospective Payment System on Quality and Efficiency in Inpatient Rehabilitation Hospitals and serves in an advisory capacity to the North Florida Regional Health Information Organization. He is a Certified Healthcare Executive, a Fellow in the American College of Health Care Executives (ACHE), and a member of the Health Care Financial Management Association (HFMA), the Medical Group Management Association (MGMA) and the Academy of Health.

Joseph Lai

University of North Florida, Florida, USA

Joseph Lai received a Masters in Health Administration from the University of North Florida. He additionally holds a Bachelor of Science in Neuroscience and Behavioral Biology with a minor in Anthropology from Emory University. Before deciding to pursue health administration, Joe attended medical school for 2 ½ years at St. George’s University. He completed his administrative residency at Flagler Hospital St. Augustine’s strategy department and later worked as a process improvement analyst for their quality management division. Joe is currently working in Strategy, Integration, and Planning for BlueCross BlueShield of Florida.


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