Cognitive Dissonance Theory and the Future of the Medical Technologist Profession

By Peter Sietins.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

An empirical study of information system use by laboratory professionals reveals that medical technologists are using laboratory information systems less effectively, or meaningfully, than medical laboratory technicians. This comes at a time when the needs of the medical technologist profession are shifting from analytic in nature to consultative. This paper examines the significance of the problem, how cognitive dissonance theory can be used to explain it, and future research.

Keywords: Meaningful Use, Information System Success, Cognitive Dissonance, User Difference

The International Journal of Technology, Knowledge and Society, Volume 6, Issue 4, pp.113-120. Article: Print (Spiral Bound). Article: Electronic (PDF File; 597.276KB).

Peter Sietins

Associate Professor, Department of Management, Bridgewater State College, Bridgewater, MA, USA

Associate Professor and Chairperson, Department of Management, Bridgewater State College. 27 years of management experience in the medical laboratory industry. Academic interest - user difference and quality of information system use.


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