Issues in User Generated Content Process and a Proposed Model to Solve them
User-Generated Content (UGC) in cyberspace is an important aspect of knowledge management discipline. We observed that the technical management of UGC has a number of issues and is not undertaken efficiently in large enterprises. This study provides review of extensive literature search for the technical issues of UGC globally. Based on the experience of authors in the field, and considering the gaps identified, it provides a macro level technical management model to address these issues using findings from a number of case studies.
||User-Generated Content, UGC, Knowledge Management, Cyberspace, Technical Model
The International Journal of Technology, Knowledge and Society, Volume 6, Issue 4, pp.179-188.
Article: Print (Spiral Bound).
Article: Electronic (PDF File; 639.036KB).
Executive IT Architect, Global Technology Services, IBM Australia, Melbourne, Victoria, Australia
Dr. Mehmet Yildiz is a certified Executive IT Architect in IBM Australia. He provides leadership and guidance to a number of virtual technical teams consisting of systems engineers, technical specialists and solution designers globally to deliver complex IT projects for enterprise customers. One of his key research areas is mass collaboration in the virtual settings. He also has a number of industry and vendor based certifications (as educator or practitioner) from Microsoft, Cisco, IBM, The Open Group, CompTIA, AIPM and ANTA. Some of his research interest areas are emerging technologies such as molecular technologies and nanotechnology; enterprise architecture, transition and transformation projects, collaborative research for innovation through virtual teams, tacit knowledge transfer, open computing, social networking, and self-healing systems.
Associate Professor, Department of Computer Engineering, Yasar University, Izmir, Turkey
Dr. Tuncay Ercan graduated from Army Academy in 1986. He received his MS
degree from Ege University, and PhD from Dokuz Eylul University in
computer engineering in 2000 and 2005 respectively. He is an Assistant
Professor at Yasar University. His research interests include wireless
networking and applications, network modeling and
design. He studies on the common networking applications with different
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