The Remote Proctor: An Innovative Technological Solution for Online Course Integrity

By Thomas P. Dunn, Manfred F. Meine and Judy McCarley.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

For the delivery of academic information online to be a viable and accepted pedagogy, it must be affordable, efficient and user friendly. However, efforts to accommodate such concerns are not without challenges, especially in resolving key “academic” issues. The imperative that academic integrity in online courses is assured has arguably been the most problematic. Most importantly concerns about unique opportunities for cheating that are inherent in the taking of online examinations had to be resolved.

Recognizing the need for a new methodology that would be compatible with the online testing environment Troy University, an academic institution extensively involved in online program delivery, committed itself to combining non-traditional learners with cutting-edge technology. The University partnered with The Securexam® Corporation, a partnership which resulted in the development of the Remote Proctor; a device intended to resolve two of the most crucial issues in online testing; namely, ensuring that 1) the person being tested is in fact the appropriate student and, 2) that during the conduct of the exam the student does not have access to unauthorized resources.

Utilizing a theoretical framework derived from the basic tenets of Technological Determinism in general, and Ogburn’s concept of cultural lag in particular, and in keeping with perspectives incorporating the integration of technology into the legitimate and institutionalized dissemination of knowledge in higher education via the Internet, and the societal implications of doing so, this paper reports on the conceptualization, development and initial utilization and social implications of that technological solution.

Keywords: Remote Proctor, Testing Integrity in Online Courses, Technology Solution, Academic Integrity

The International Journal of Technology, Knowledge and Society, Volume 6, Issue 1, pp.1-8. Article: Print (Spiral Bound). Article: Electronic (PDF File; 592.337KB).

Dr. Thomas P. Dunn

Assistant Professor, Global Campus Florida, Troy University, Fort Walton Beach, Florida, USA

Thomas P. Dunn is an assistant professor of sociology at Troy University, where he has also served as a Regional Department Chair for the College of Arts and Sciences and as Interim Academic Dean for Troy University's Global Campus. His education includes the A.B. Degree from Western Kentucky University in Psychology and the M.A. and Ph.D. Degrees in Sociology from the University of Kentucky. Dr. Dunn's research interests include the sociological aspects of education in general and the online education phenomenon in particular.

Dr. Manfred F. Meine

Professor of Public Administration, Global Campus Florida, Troy University, Fort Walton Beach, Florida, USA

Manfred Meine has been teaching at the University level for over 30 years, and he currently holds the academic rank of professor and is a member of the TROY Public Administration graduate faculty. He has served Troy University for more than 16 years in a number of roles including Public Administration Department Chair, and as Director of extended campuses. Meine’s professional background includes attendance at the FBI National Academy, managing investigative units throughout the world, supervising personal security for two Secretaries of Defense, personnel management at Departmental Level and several investigative and training policy positions. Meine's education includes a Bachelor of Science Degree from the University of Nebraska at Omaha; a Master of Arts Degree from John Jay College, City University of New York; and a Ph.D. in Public Administration from Golden Gate University in San Francisco. Meine is the Immediate Past President of the Florida Advisory Council on Military Education (ACME) and he is active in the American Society for Public Administration (ASPA) where he is the treasurer of ASPA's Ethics Section. Meine has presented extensively in the international arena throughout Europe, and recently as a member of ASPA delegations in China and Russia.

Dr. Judy McCarley

Associate Director of Academics, Southeast Region, Troy Univesrity, Columbus, Georgia, USA

Judy McCarley, an Associate Professor of Education, is the academic director for Troy University's Southeast Region encompassing teaching locations in several Southeastern states. Her education includes BS in Biology Education from the University of North Alabama, an MED in Science Education, and an Ed.D. in Curriculum and Instruction from Auburn University. Her research interests include online education and institutional effectiveness.


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