This paper expands Lally’s Target, Shield and Weapon Model and the concept of Crisis Compliance (CC)—defined as making appropriate use of Information Technology (IT), and non-IT methodologies to predict, prevent and prevail over disasters, to the Post Crisis Renewal phase of a crisis situation. A Crisis Timeline is developed that breaks down a crisis into three phases, Pre-Crisis, Post-Crisis Recovery, and Post Crisis Renewal. The timeline is then applied to a case study involving Hurricane Katrina, with examples drawn from other recent disasters. Suggestions for IT based and non-IT based technologies and methodologies available to help individuals, organizations and societies renew themselves after a crisis conclude the paper.
|Keywords:||Crisis Compliance, Crisis Management, Crisis Timeline, Emerging IT Based Crisis Management Initiatives, Hurricane Katrina, Normal Accident Theory, Post Crisis Renewal, Post Katrina, Post 9/11, Predict-Prevent-Prevail Over, Theory of High Reliability Organizations|
Associate Professor, Business Computer Information Systems, , Frank G. Zarb School of Business, Hofstra University, Hempstead, New York, USA
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