Crisis Compliance in the Post Katrina World

By Laura Lally.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This paper expands Lally’s Target, Shield and Weapon Model and the concept of Crisis Compliance (CC)—defined as making appropriate use of Information Technology (IT), and non-IT methodologies to predict, prevent and prevail over disasters, to the Post Crisis Renewal phase of a crisis situation. A Crisis Timeline is developed that breaks down a crisis into three phases, Pre-Crisis, Post-Crisis Recovery, and Post Crisis Renewal. The timeline is then applied to a case study involving Hurricane Katrina, with examples drawn from other recent disasters. Suggestions for IT based and non-IT based technologies and methodologies available to help individuals, organizations and societies renew themselves after a crisis conclude the paper.

Keywords: Crisis Compliance, Crisis Management, Crisis Timeline, Emerging IT Based Crisis Management Initiatives, Hurricane Katrina, Normal Accident Theory, Post Crisis Renewal, Post Katrina, Post 9/11, Predict-Prevent-Prevail Over, Theory of High Reliability Organizations

The International Journal of Technology, Knowledge and Society, Volume 4, Issue 2, pp.75-80. Article: Print (Spiral Bound). Article: Electronic (PDF File; 607.070KB).

Dr. Laura Lally

Associate Professor, Business Computer Information Systems, , Frank G. Zarb School of Business, Hofstra University, Hempstead, New York, USA

Research focuses on the risks of Information Technology and their impact on organizations and society. Extensive research background in Information Technology and Normal Accident Theory and the Theory of High Reliability Organizations. Received two National Science Foundation Grants to support this research. Does research on the use of Information Technology in Crisis Management--how Information Technology can be used to predict and prevent disasters or to minimize their impact. Does research on E-Commerce and appropriate strategies for use in organizations and society. Does research on the appropriate response of governments to the threats and opportunities of Information Technology.

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