The Effect of Information Technology Use on the Performance of Companies: The Malaysian Construction Industry

By Farag H. Gaith, Khalim A. Rashid and Amiruddin Ismail.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The performance of Malaysian firms can be improved by increased information technology (IT) use. This study sought to identify the factors that affect the performance of construction firms, with IT use as a major key factor. The examination was based on the respondents’ perceptions on how their firm’s performance had been improved. A survey was done on 68 construction firms in Malaysia, and the data analysed using revealed reference (RP) techniques. Moreover, correlations were done using Pearson’s 2-tailed test for better understanding of the attitudes and perceptions. Thirteen variables were used, and those found most likely to improve construction firm performance were: IT Use, Better Financial Control and Human Resources Annual Turnover. The highest correlations were between: Financial Performance vs. Business Resources (r = 0.441**) and Business Resources vs. Human Resources (r = 0.603**). Finally, IT use and Technical Software Use would have to increase greatly if the firm performance is to be substantially improved.

Keywords: Construction Industry, Firm Performance, IT Use, Construction Management

The International Journal of Technology, Knowledge and Society, Volume 4, Issue 2, pp.149-154. Article: Print (Spiral Bound). Article: Electronic (PDF File; 628.567KB).

Farag H. Gaith

PhD Student, Department of Civil and Structural Engineering, Universiti Kebangsaan Malaysia, Bangi, Malaysia

Khalim A. Rashid

Universiti Kebangsaan Malaysia, Malaysia

Prof. Amiruddin Ismail

Universiti Kebangsaan Malaysia, Malaysia


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