This paper describes the design of a dynamic travel information system for a hand-held device for people with learning difficulties, which guides users navigating the public realm and thus achieve a greater level of independence. We believe the ability to navigate the public realm with an enhanced degree of independence is a crucial step towards achieving self-reliance, and no effort should be spared in creating a social environment that is supportive and welcoming to everyone - without distinction of age, gender, or ability - thus providing all potential users with an enhanced sense of fulfilment and human dignity. It’s essential that the interfaces and its associated tasks were configured to ensure that the system reacts to user input in a way that matches user’s expectations.
We work closely with the users from our target groups to identify users needs and design universal interfaces so users are capable of understanding and following the processes being performed and any input required. The instructions to user’s destination will be given using a mobile phone connected via Bluetooth with a GPS (Global Positioning System) and a media location system – consisting of photographs, cartoon images, text messages, audio messages and sound.
|Keywords:||Accessibility, Usability, Interface Design, Inclusive Design|
Reserch Fellow, Civil & Environmental Engineering, Centre for Transport Studies, Accessibility Resarch Group, University College London, London, UK
Head of Department, Department of Civil & Environmental Engineering, Accessibility Research Group, University College London, London, UK
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