Sustainability Models for Web-Based Information Systems Supporting Communities of Practice

By Don Cowan, Dominic Covvey, Shirley Fenton, Judith Miller, Douglas Mulholland, Martin de Groot, Cathy Matyas and Fred McGarry.

Published by The Technology Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Social processes and technologies used to sustain the operation of community-based Web sites once they are developed and deployed are discussed.

Keywords: Sustainability, Communities of Practice, Community Engagement, Information Technology, World-Wide Web, Community Partnership, Service-oriented Architecture

International Journal of Technology, Knowledge and Society, Volume 2, Issue 3, pp.101-110. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.038MB).

Dr. Don Cowan

Dr Donald Cowan is the founding chair of the Department of Computer Science at the University of Waterloo and currently Director of the Computer Systems Group. Dr. Cowan’s current interest in software engineering focuses on design and implementation of Web-based systems. He is a designer or co-designer of the underlying technology for community information utilities for over 20 communities of practice and the author or co-author of over 200 papers and 15 books in computer/communications, software engineering, education, environmental information systems and mathematics.

Dominic Covvey

Dominic Covvey is a Professor, the NSERC/Agfa Executive Industrial Research Chair in Health Informatics in the Faculty of Science, and the Founding Director of the Waterloo Institute for Health Informatics Research at the University of Waterloo. His research is in the representation and analysis of healthcare workflow and the design of the Electronic Health Record. Dominic is a Fellow of the American College of Medical Informatics and the Healthcare Information and Management Systems Society, a senior member of the IEEE, and a certified Information Systems Professional.

Ms Shirley Fenton

Shirley Fenton is Managing Director, Waterloo Institute for Health Informatics Research, University of Waterloo and Research Associate, Computer Systems Group (CSG). Her research interests are innovative Internet applications, community information portals, web-based tools and technology deployment across various sectors. She is active in building research and technology transfer relationships with industry, organizations, and government. She has worked in information technology and research positions for over 20 years.

Dr Judith Miller

Scholar/poet, Dr. Judith Miller is the Director of English Programmes at Renison College. She is co-investigator for the Waterloo CURA (Community University Research Alliance), a SSHRC initiative to link researchers and their expertise to the community. Within that project, she directs Arts in the Mid-Sized City, an investigation of artists and their needs in the Kitchener-Waterloo area. Her most recent publications are “Arts in the Mid-Sized City” in Plan Canada, Autumn 2004 and Reading/Writing Canada, for W. W. Norton, 2005

Douglas Mulholland

Douglas Mulholland is a Technical Manager and Research Associate with the Computer Systems Group (CSG) and has worked with CSG since 1982. Starting in the mid 1990s, he has been performing research on ways to bring sustainable information technology to all types of communities: geographic, virtual or workgroup. During his entire career with the Computer Systems Group, his work has emphasized building tools that help to reduce barriers to the effective use of information technology.

Dr Martin de Groot

Martin de Groot is Executive Director of the Waterloo Regional Arts Council, writes a weekly arts column in The Record, and has a wide range of community involvements, including Globe Studios, the MT Space Theatre, Waterloo Regional Heritage Foundation and the Kitchener and Waterloo Community Foundation. His primary academic interest is history; he has taught courses at the University of Waterloo, Brock University, McMaster University, Wilfrid Laurier University and the University of the West Indies.

Cathy Matyas

Cathy Matyas is the Chief Librarian at the Waterloo Public Library, and President of the Ontario (Canada) Public Library Association. She has worked in medium- and large-sized public libraries in Canada for over twenty years, and has a particular interest in the use of new technologies to build community capacity. Most recently, she has been active in the development of a business case for the creation of an Ontario Digital Library, a consortial project to provide virtual information resources to libraries and resource centres on a province-wide basis and across sectors.

Fred McGarry

Fred McGarry, an entrepreneur in land use planning and development, proposed collaborative research into community geomatics to researchers at the University of Waterloo in 1992 and has participated in the design of and community engagement with evolving technologies for collaborative spatial information systems to the present. He founded the Centre for Community Mapping to introduce a first instantiation of the resulting systems for Ontario in 2005.


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