Mental Health Engagement Network: An Analysis of Outcomes Following a Mobile and Web-based Intervention

By Cheryl Forchuk, Abraham Rudnick, Jeffrey Reiss, Jeffrey Hoch, Lorie Donelle, Deborah Corring, Mike Godin, Walter Osoka, Robbie Campbell, Miriam Capretz, Jefferey Reed and Meaghan McKillop.

Published by Journal of Technologies in Society

Format Price
Article: Print $US10.00
Published online: June 3, 2015 $US5.00

The Mental Health Engagement Network (MHEN) project introduces, delivers and evaluates the use of consumer driven web and mobile based technologies in the delivery of mental health care services to individuals living in the community (approximately 400 clients and 54 mental health care providers). Through the MHEN intervention, participants receive one Lawson SMART record account (electronic personal health record and health management tools including secure messaging, symptom tracking, prompts and reminders), one iPhone 4S and a 12-month voice and data plan. Previous publications have reported usability and adoption. Here we report the effects of the MHEN intervention on primary outcomes among client participants. Significant improvements were found in quality of life, use of key health services (outpatient visits, psychiatric admissions), and judicial system encounters. It is suggested that this new service delivery model has the potential to reduce the use of costly health services and improve quality of life in those with mental illness.

Keywords: Mobile Technology, Web Based Technology, Mental Health Care, Personal Health Records, Quality of Life, Service Utilization

Journal of Technologies in Society, Volume 11, Issue 2, June 2015, pp.1-10. Article: Print (Spiral Bound). Published online: June 3, 2015 (Article: Electronic (PDF File; 366.586KB)).

Dr. Cheryl Forchuk

Associate Director, Nursing Research, Lawson Health Research Institute, London, Ontario, Canada

Dr. Abraham Rudnick

Associate Professor, Department of Psychiatry, University of British Columbia, Victoria, British Columbia, Canada

Dr. Jeffrey Reiss

Professor and Chair, Division of General Adult Psychiatry, Western University, London, Ontario, Canada

Dr. Jeffrey Hoch

Scientist, Keenan Research Center, Li Ka Shing Knowledge Institute of St. Michael’s Hospital, Toronto, Ontario, Canada

Dr. Lorie Donelle

Associate Professor, Faculty of Health Sciences, Western University, London, Ontario, Canada

Dr. Deborah Corring

Adjunct Professor, Department of Psychiatry and School of Occupation Therapy, Western University, London, Ontario, Canada

Mike Godin

Team Leader, Housing Advocacy Program, Canadian Mental Health Association, London Middlesex Branch, London, Ontario, Canada

Walter Osoka

Peer Support Specialist, Can-Voice, London, Ontario, Canada

Dr. Robbie Campbell

Associate Professor and Research Scientist, Psychiatry, Schulich School of Medicine and Dentistry, Western University and Lawson Health Research Institute, London, Ontario, Canada

Dr. Miriam Capretz

Associate Professor, Department of Electrical and Computer Engineering, Western University, London, Ontario, Canada

Jefferey Reed

Student, Western University, London, Ontario, Canada

Meaghan McKillop

Student, Western University, London, Ontario, Canada